Setting Up Payments
Your legal name must match across your Rubric AI profile, payment platform, and bank account to avoid processing delays.
Payout Schedule
Payouts are processed on a bi-weekly cadence. After a task is marked as completed and approved:- First payout may have a 7-day hold for verification
- Subsequent payouts are processed within 3–5 business days
- You can track all earnings and payout status on the Earnings page
Tax Documentation
Depending on your country of residence, you may need to complete tax documentation:| Location | Required Form |
|---|---|
| United States | W-9 |
| Non-US | W-8BEN |
Troubleshooting
Payment not received
Payment not received
Check that your payment details are correct and that your bank account can receive international transfers if you’re outside the US. Contact support with your payout date and amount.
Name mismatch error
Name mismatch error
Your legal name must match exactly across your profile, payment platform, and bank account. Update any mismatches and contact support if the issue persists.
