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This guide walks you through each step of accepting an offer — from reviewing your contract to configuring payments and starting work.

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Onboarding Steps

1

Accessing Your Offer

New offers appear in your Home dashboard. Click View Offer to see the details including task type, compensation, and requirements.
2

Review Offer Details

The offer page includes contract title, type, start date, onboarding document, compensation details, required documents, and checklist items to complete.
3

Identity Verification

Click Start Verification from the onboarding checklist. Upload photos of your government-issued ID, record a selfie video for liveness verification, then submit.
4

Document Signing

Review and sign your Terms of Work with your full legal name, Confidentiality Agreement for IP terms, and Tax Form (W-9 for US, W-8BEN for non-US).
5

Payment Setup

Complete the payment onboarding from your Profile page. Ensure your legal name matches across your profile, payment platform, and bank account.
6

Background Check

Some projects require a background check. You’ll receive an email invite from the verification provider. Complete the form within 48 hours. You must be cleared before logging any work hours.
Troubleshooting: If an offer doesn’t appear, try a hard refresh (Shift + Cmd/Ctrl + R), re-login, or use a different browser. Contact support if the issue persists.

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What’s Included in an Offer

When you receive an offer, you’ll see:

Contract Details

Title, type, start date, and duration

Compensation

Per-task rate or hourly rate with weekly cap

Onboarding Document

Project instructions, guidelines, and contacts

Required Documents

Legal agreements to review and sign

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Identity Verification Details

The identity verification process includes:
  1. Government ID — Upload clear photos of the front and back of your government-issued ID (passport, driver’s license, or national ID)
  2. Liveness Check — Record a short selfie video to verify you’re a real person
  3. Confirmation — A green checkmark confirms successful verification
Identity verification only needs to be completed once. It will apply to all future projects.